In this webinar, Brandon Metzger, Senior Director, Insights & Analytics at OneMagnify, reviews how to unlock the comprehensive Voice of Customer (VoC) through AI in the automotive industry.

Brandon reviews several use cases that describe how AI was implemented to improve customer experiences. Learn how AI can be used to understand brand perception in the market, summarize manufacturer customer support transcripts, democratize data to dealerships, and develop optimal content for customer outreach.

This session was a part of a webinar panel. You can watch the full panel here.