background
Webinar

Unlocking Voice of Customer in the Auto Industry.

In this webinar, Brandon Metzger, Senior Director, Insights & Analytics at OneMagnify, reviews how to unlock the comprehensive Voice of Customer (VoC) through AI in the automotive industry.

Brandon reviews several use cases that describe how AI was implemented to improve customer experiences. Learn how AI can be used to understand brand perception in the market, summarize manufacturer customer support transcripts, democratize data to dealerships, and develop optimal content for customer outreach.

This session was a part of a webinar panel. You can watch the full panel here.

In this PANEL, you’ll learn:
01
The steps along the path to artificial intelligence
02
How to bring together various channels to form a comprehensive Voice of Customer
03
How automotive dealers, manufacturers, and aftermarket organizations are using AI to revolutionize VoC efforts
04
05
06
Brandon Metzger
Senior Director, Insights & Analytics
OneMagnify
Data & AI
Analytics
Brand Experience
Practical AI for Marketers
Thought Leadership
July 10, 2024

Thanks!

You'll hear back from us soon.
Oops! Something went wrong while submitting the form.
Watch a replay
Hang tight!
Replay will be available shortly.
Wednesday, July 10, 2024