Your data has tremendous business potential. Unlock its power with Domo.
Domo’s AI capabilities, intuitive analysis options, and secure foundation help you get the most out of your data. The platform’s fully customizable dashboards and apps, combined with our deep data experience, help unlock valuable patterns, trends, and correlations.
The OneMagnify path to digital transformation using Domo
We empower clients to leverage Domo’s interactive dashboards, reports and visualizations to make real-time, evidence-based decisions that efficiently drive cross-functional digital transformation.
Your path to transformation includes:
Understanding and unlocking the potential of cutting-edge platforms, like Domo, along with other tools and technologies, is at the heart of everything we do.
Your Domo implementation is a key part of your data foundation, driving analytics and AI approaches to unite data, automate business processes, and fuel powerful insights.
Try Domo for free and see what it can do for your data.
Create BI dashboards, build apps, transform and govern your data at scale, integrate AI in your business, and more.
Insights across operational functions and all major industries
We use Domo to create custom applications featuring real-time reports, intuitive dashboards, and vivid visualizations, delivering the business intelligence you need, quickly.
Proficiency across business functions
Marketing
Media spend optimization
Multi-touch attribution on social
Lead generation reporting
Finance
Lead scoring
Expansion analysis
Balance sheets
Supply chain and operations
Forecasting
Customer complaints
Memberships
Why OneMagnify?
Domo’s largest consulting partner with 830 Domo projects completed and 250K hours of consulting experience.
Seven-time award winner at Domopalooza.
Deep relationships and extensive digital transformation experience across industries and operational functions.
700 data, analytics, AI, technology, and marketing experts globally.
250
K+
hours of Domo consulting experience
830
+
Domo projects engaged
4.5
weeks
average time to value
45
+
industries served
When we use data and insights with the power of OneMagnify and Domo, it allows our team to work smarter and more effectively deploy our workforce.
— Don Barnes III, President, Belle Tire
ESPN launched a new streaming service with an updated purchase and viewing model, and the changes led to a drop in customer satisfaction. The network wanted to understand the issues beyond just a typical 5-star rating system, and gain a deep understanding into fan’s emotions, how contact center agents were handling challenges, and then adjust staffing to better connect with customers.
OneMagnify leveraged Domo, an AI-powered data experience platform, to create a unified voice of the customer (VoC) application for ESPN that tracked customer sentiment before, during, and after major viewing events. This information, combined with the client’s own call center data, helped ESPN better understand how its customers were feeling, where their team could make improvements, as well as how to best train new contact center members to connect with customers on an emotional level.
ESPN identified performance issues and put fixes into place, including training on how to handle challenging conversations, staffing the appropriate amount of contact center staff, and ensuring customers felt an emotional connection to the support team.
9%
↑
176%
↑
It’s a phenomenal experience. Since we’ve launched this, we’ve found it an incredible benefit to the contact center. We want to make sure every single opportunity we have with our fans has an emotional connection. We’re not a huge team, so I look to partners like OneMagnify and Domo to help us... get to the answers we need.
— Doug Kramon, Head of Fan Support and Customer Success, ESPN
We are transcending our customer satisfaction model. It goes beyond a number… with the tools of OneMagnify and Domo, we’re able to further analyze our customer feedback in a way that is multidimensional: from both emotional and functional perspectives. OneMagnify and Domo are helping us capture emotional momentum.
— Jennifer Lien, Head of Data, BI and Customer Success, ESPN
The speed at which at which you can get to insights is critical. OneMagnify reacted so quickly to our needs and used their entire network of data scientists to deliver our project in just two weeks.
— Steve Wertz, Director of Analytics, FordDirect
An automotive repair chain saw rising labor costs, employee frustration with variable schedules, and declining customer satisfaction with long wait times due to understaffing. The client wanted a solution to predict staffing needs so team members weren’t on the clock and underutilized, but also so that stores weren’t understaffed and losing out on potential sales.
OneMagnify used Domo, an AI-powered data experience platform, to create a custom labor optimization platform that managed staff schedules across more than 100 locations. This included factoring in weather, demographic demand, and promotional calendars to predict in-store traffic and ensure sufficient staff coverage.
The OneMagnify and Domo labor optimization platform helped the high-volume tire chain make their stores more efficient to better serve customers, without sacrificing sales. The results were reduced labor costs and an improved bottom line.
2.1%
↑
8.4%
↑
14%
↓
With our in-depth knowledge of BI, analytics, data integration, app creation, and security, we help our clients make data-driven decisions that drive growth and success. Contact us today to unlock the power of your data with our Domo expertise.
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