Single-source design, development, and management of all your loyalty and incentive program needs.
The more integrated the program execution, the more seamless the customer experience, leading to long-term advocacy.
Rigorous Discovery & Road Mapping
A comprehensive process of determining program requirements, from optimal user experience to analytics reporting, ongoing management needs, and more.
Program Design & Execution
We coordinate all internal OneMagnify service areas to deliver everything from website creation and database design to data development, management, and modeling. We also create and deploy extensive print and digital marketing campaigns.
Design – We work with you to define program structure, eligibility, and incentives, as well as terms and conditions. This phase also involves modeling and definition of business rules and program parameters.
Execution – We track customers along with their purchases, redemptions, and other data points used to assess program effectiveness. This phase also includes rebate/reward calculation and payment file set-up.
Print & Digital Marketing – We write, design, and execute everything from triggered email campaigns to flyers, product lists, FAQs, redemption instructions, and more to help attract and onboard new program members.
We constantly capture new data points through targeted email deployment, social campaigns, and outbound call initiatives.
Metrics & Performance
Through comprehensive and easy-to-read dashboards, we monitor and measure every KPI, from program engagement and performance to purchase activity, website usage, and more.
Ongoing Project Management
No matter how long your program life cycle may last, we are ready, willing, and able to provide ongoing support, consultation, and optimization.